The food isn't too bad but I feel like I got super scammed by the resteraunt. They have a really good Wednesday deal on bean and cheese burrotos. The catch is that if you add enchilada sauce to the burritos, which your waiter will ask if you want to, the deal isn't valid and your burritos go from $1 to $4.50. I was pretty shocked to get a $9 check for two burrito's which without the sauce would have been $2. Definitely wasn't worth the $7, and honestly I probably won't go back with how how much they ripped me off. Would have been a different story if I had gotten some warning about that cost.
A different server attended us on my fourth cup and she graciously gave three packets. Food is always great. Customer service is the only issue that has been declining over the years.
As usual, the food tasted fabulous, especially the beef green chili and salsa caribe. Henry, our server, was attentive and friendly. The food was super fast. The staff didn't rush us out the door, like some places do after you finish eating, but kept getting us refills, as needed, as my friend and I chatted. Great experience and I will be returning when I am next in town!
They need better severs there two girls who work in here that are very unwelcomung dont follow up for refills or just to check to see if we needed something .
Been coming here for years with my family. Over the past two years, it has seemed to be getting worse in customer service.
Quick to seat us, take our orders, and fast service to bring us meals. It was delicious and pleasant! Definitely a place to return to. Not super loud and very enjoyable.
Our recent visit, I ordered coffee instead of a soft drink or iced tea. First cup I drink down as if it was brewed with room temp water. Second and third cups were slightly warmer. Creamer was scarce since server brought one packet at a time.
El Charro is a US Restaurant based in Safford, Arizona. El Charro is located at 601 W Main St, Safford, AZ 85546, USA.
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