Unfortunately they have a new Pharmacist by the name of Andy who does shoddy work. The first instance was when I had a very bad case of GOUT and was in such incredible pain that I considered having someone drive me to Wal-mart. The steroids come in pill form with like 6 pills on the first day followed by 5 the next day, etc. Of course, when I got the pills the tech said I had to see the Pharmacist. All Andy said was, “Hope you feel better”. There was no advice on taking the first days pills all at once since it was late in the evening and consequently I only took two of them. When my head is exploding in pain I’m not inclined to read directions and that's why I talk to the Pharmacist. It took me a couple of days to figure out what I should have done.
Used them as a transfer because Safeway didn't have what we needed... Utterly useless, they didn't start until I called asking for an update, didn't "have our information" then when I went to pick it up they had the nerve to tell me my prescription expired a year ago when I JUST got it from the doctor yesterday... Then another delay because they "forgot" to get my insurance 8nfo... Never, ever again... DON'T SHOP HERE!
When I complain about something I want it to be balanced. I have been using the Wal-mart Pharmacy for years and have been pleased overall with the quality of the service from the head Pharmacist to the Pharmacy Techs. I had a particularly troubling problem one time and the head Pharmacist had a wonderful solution to it.
The second instance was when recently I had a serious infection and needed some sulfa pills to attack the infection. The tech said I had to see the shoddy Pharmacist and I had to query him specifically about whether or not I could take it with food etc. He said it didn't matter which is bad advice for someone with a sensitive stomach. I also asked how often I’m to take it and he said once a day. I asked him repeatedly how often to take it and he said once a day. A couple of days later I thought I would check his work and its actually twice a day. So apparently he can't read properly or take his job seriously. I wish I had recorded our conversation on my camera phone as he is not fit to deal with the public and I question whether he knows what he is doing.
I take writing these reviews seriously and hope other people that have had their time wasted by this clown will start complaining and than he can start looking for a job in the circus. In the meanwhile I am switching my business to Safeway. I hope other disgruntled customers will speak up.
So yesterday at 1 pm I called into the automated line and gave my prescription number for my medication. I confirmed the prescription and was given a time for pickup of 24 hours. So the next day my wife shows up to pick up the prescription and of course they have no preorder for it. So it's now 5:16 pm the next day and my wife is standing in line because of the incompetent customer service. I just want to say that they couldn't have do e a worse job if they put every waking thought into messing this up. Good job Walmart you are not even close to professional.
Walmart Pharmacy is a US Pharmacy based in Safford, Arizona. Walmart Pharmacy is located at 755 S 20th Ave, Safford, AZ 85546, USA.
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